Privacy Policy

rehydra respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect personal information including your name, email address, phone number, shipping address, billing address, order details, payment-related information, website usage data and customer support communications.

How We Use Your Information

We use your information to process orders, deliver products, provide customer support, manage returns and warranty claims, improve our website, prevent fraud and send marketing communications where permitted.

Shopify & Payment Providers

Our online store is hosted by Shopify. Payment information is processed securely by Shopify and approved payment providers. We do not store full credit card details.

Amazon & Marketplace Orders

If you purchase through Amazon or another marketplace, that marketplace may also collect and process your personal information in accordance with its own privacy policy.

Sharing Information

We may share necessary information with delivery partners, payment processors, technology providers, marketing platforms, professional advisers and marketplace partners where required to operate our business.

We do not sell your personal information.

Cookies

We may use cookies and similar technologies to improve your browsing experience, analyse website performance and support marketing activities. You can disable cookies through your browser settings.

Marketing

You may unsubscribe from marketing emails at any time by using the unsubscribe link or contacting us.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

Access & Correction

You may request access to, or correction of, your personal information by contacting us.

Contact Us

For privacy questions, please contact us at hello@rehydra.com.au